NATIONAL: Centre Clarifies: Sanchar Saathi App Not Mandatory
India’s central government recently directed smartphone manufacturers to pre-install the Sanchar Saathi app on all new devices.
This move aimed to bolster defenses against cyber threats like fraud and identity theft.
The app serves as a digital portal for telecom users to verify connections and report suspicious activities.
Backlash from Critics
Opposition parties quickly raised alarms, labeling the order as an overreach into personal privacy.
They argued it echoed authoritarian tactics, bypassing public consultation and essential discussions.
Privacy advocates echoed these fears, warning of potential surveillance risks without clear safeguards.
Unexpected Surge in Uptake
Despite the controversy, voluntary downloads skyrocketed following the announcement.
Official figures show registrations jumped tenfold, with around 600,000 new users in just 24 hours.
This rapid growth highlighted growing public awareness and trust in the tool’s benefits.
Government’s Swift Reversal
On December 3, 2025, the Department of Telecommunications announced the withdrawal of the mandatory installation rule.
Officials cited the app’s burgeoning popularity as proof that awareness goals were met organically.
“With users flocking to Sanchar Saathi on their own, pre-loading is no longer necessary,” the statement noted.
Looking Ahead
This pivot underscores a delicate balance between security needs and individual rights in the digital age.
It may encourage more voluntary tech adoption nationwide while easing industry compliance burdens. As cyber risks evolve, expect ongoing refinements to such initiatives.